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The British Library Direct database
Search tips
Results
Prices
Delivery Options
Placing your order
Payment / Credit Card Questions


Helpdesk
If you have questions about British Library Direct, please contact our Helpdesk on:
   bldirect-help@bl.uk


Registration / Log In

You can search the database without logging in / registering. You only need to log in / register when you want to order documents or check earlier orders.

Essential information

You must complete all fields marked with an asterisk (*) when registering. All other fields are optional.

Password

The password you enter will be case-sensitive. Make sure that you keep your password details safe. If you forget your password, contact British Library Direct Helpdesk and we will send a password reminder to your registered email address.

Address details

Enter the address to which you will want most of your items delivered. When you need a document sent to a different postal or email address, you can override your registered details during the order process.

Telephone number

If we encounter a problem with processing your order, we will contact you by telephone. Please submit a landline number where we can contact you during working hours.

Credit / debit card information

We do not ask for any credit or debit card information during the registration process. You only need to enter credit / debit card information when you are submitting your orders. This data is sent directly to Netbanx, our credit card authorisation agent, not to the British Library. This information is not stored by us in any way and you will need to re-enter it each time you order.

Terms and Conditions

We cannot create your account unless you agree that you have read and accepted our Terms and Conditions. This agreement forms part of the process of registration.

Data Protection

We may occasionally want to email you about British Library products, services and events. We will not disclose your details to any third party, within the terms of the Data Protection Act 1998. The British Library's privacy policy is available on our website.

Updating your registration details

If your contact, delivery or email address changes, or you want to change your password, you can amend your registration details by visiting the Login page and clicking Amend Details.


The British Library Direct database

Database coverage

You can search contents page information for the British Library's 20,000 most popular journal titles, covering almost all subjects, languages and places of publication. You can search the last five years' worth of data using British Library Direct, around 9 million records.

This is a subset of the British Library's Inside database. You can browse the full list of titles on the British Library's Inside web pages.

How do I get access to more data or functionality?

British Library Inside is a combined searching, ordering and account management system to which you can subscribe. The complete Inside database contains over 12 years' worth of contents page information from over 20,000 top research journals, plus contents page data from over 100,000 conferences - that's well over 20 million records.

Inside also contains a full account management system. A simple account supervisor function lets you stay in control: your colleagues can search Inside and place orders but you manage the budget. You can even mark your local holdings so colleagues don't order something you already have.
Visit the British Library Inside web pages for subscription information.


Search tips

Basic Search

The Basic Search is for quick and easy searching.

Type your keywords into the Search box. If you want to search for a specific phrase, type it within double quotes, e.g. "document supply". Keywords can be truncated by using '?' for a single character and '$' for one or more characters, e.g. book$ would display results for book, books, booking, bookbinding etc, whereas book? would display results for book and books, but not booking etc.

Click on the Go button and we will display all articles on the database containing all of your keywords in date order, beginning with the most recent.

Click on the checkbox after "Limit search to items available for immediate download" to search only for documents that are held in electronic format and are therefore available as Immediate downloads.

To buy a copy of any of the articles that your search has found, you will need to log in or, if this is the first time you have ordered through British Library Direct, register and create an account.

Advanced Search

If you want to search using your keyterms in a very precise way, you can click the link for Advanced Search, to the right of the search term field.

Advanced searching works in just the same way as the basic search, except that you can specify exactly how and where British Library Direct applies your keywords, ensuring that the records you find are as suitable to your research as possible.

Type one keyword in each row and, if necessary, change the search operator and search field for each keyword.

You can change the way in which your keywords are searched by changing the search operators in the drop-down boxes to the left.

  • AND - Default setting. Will display records containing all of your keywords.
  • OR - Displays all records containing one or more of your keywords.
  • NOT - Displays all records containing your first keyword, but not those that also contain any subsequent keywords.

You can use the drop-down boxes on the right to specify the exact type of information from which you want British Library Direct to find your keyword, e.g. search for Baker as an author rather than as a word in the title. The default setting, Any word, will search for the keyword across all fields.

If you want to create a search using more than three keywords, click the Add a Row button for as many additional keywords you need.

If you only want to search for the latest research within your subject field, you can restrict your search to find only the records added in the last 7 days, the last 30 days, the last 3 months or the last 12 months, by choosing from the drop-down Date Range list. The default setting is to search for all records throughout the database, regardless of date.


Results

The results of your search will be displayed in date order, beginning with the most recent. Above your table of results you will see the keywords you used for your search and the total number of matching records.

No results

If you receive no results from your search, you could check the spelling or try amending your search terms. Alternatively, if the specific article you are looking for was published more than 5 years ago or is not a journal article, the item might not be recorded in the British Library Direct database. If you have the bibliographic details of an article you want, you can still send your order to the British Library, using a Blank Order Form, by following the links on screen. Please note that the blank order form, which makes use of a service called Articles Direct, has no shopping basket facility and your British Library Direct registration details will not be transferred.

Navigating your results

Ten results will be displayed on each screen and you can move between screens by clicking on the numbers at the top of the list. Clicking 'previous' or 'more' will display a different range of possible display screens. You can also click on the navigation arrows page icon or page icon to go straight to your first or last page of results.

Immediate Download Icon

Immediate download icon

If you see this icon next to a record, it means that the journal is stored in digital form and you will have the option of downloading the document from an electronic store as soon as you have made payment. Important information about Immediate Downloads and Electronic Delivery.

Abstract Icon

abstract icon

If you see this icon next to a record, it means that an abstract summary of the document is available. If you hold your mouse cursor over the icon, both on the list of search results and on the full article details page, you can read the first 800 characters of the abstract. This will only remain on screen as long as you hold your cursor over the icon.

Full article details link

If you click on the article title in the record, you will go to a page containing the full bibliographic data for the article, including the copyright fee set by the publishers for this particular article.

On this page you can choose the speed of delivery and delivery method. The service charges for each delivery option are given, but remember that the copyright fee must be paid in addition to this service charge as well as VAT if applicable. All charges are made in Sterling (GBP).

If you don't want the document to be sent to the registered postal or email address for your account, which will be displayed at the bottom of the screen, follow the link to change the delivery address. These changes will only be applied to this particular order, any future orders will default to your registered details.

If you want to buy a copy of the document, choose the delivery option you want to use and then click on Add to basket. Your order will then be placed into your basket along with any other documents you add.


Delivery Options

Prices

Service charge
UK
International
Immediate download:
£8.60
£9.55
Standard delivery - electronic:
£8.60
£9.55
24 hr delivery - electronic:
£16.00
£16.00
2 hr delivery - electronic:
£25.00
£25.00
Mail:
£10.15
£11.30

In addition to the service charge, a copyright fee must also be paid (if you are performing non-commercial research in the UK, find out whether you qualify for a copyright fee exemption here) along with VAT at 20% where applicable.

Speed of service

There are four levels of service: Immediate Download, Standard, 24-hour and 2-hour. Current charges for the different service speeds are quoted beside the delivery options.

Immediate downloads: These will be normally be available within a few minutes of payment being processed. This option is only available when the journal is published digitally.

Standard delivery - electronic or mail: Turnaround time is usually 2-5 working days.

24-hour delivery - electronic: The British Library provides a 24 hour service Monday to Friday, excluding public holidays. Orders for 2-hour and 24-hour delivery received outside these hours will be processed the following working day. [Hours of service]

2-hour delivery - electronic: The British Library provides a 24 hour service Monday to Friday, excluding public holidays. Orders for 2-hour and 24-hour delivery received outside these hours will be processed the following working day. [Hours of service]

Delivery methods

Immediate Downloads and Electronic delivery

Important: Adobe software needed for Immediate downloads and Electronic delivery

All British Library Direct customers need to download and correctly install a new software application Adobe Digital Editions (ADE) in order to view documents through our SED service. ADE can be downloaded now, for free, from the Adobe website

If you are currently using Adobe Reader version 6, 7 or 8, you need to upgrade to Adobe Digital Editions in order to view SED documents ordered via British Library Direct.

You must have downloaded, installed and activated the Digital Rights Management function before ordering your first item for secure electronic delivery or immediate download.

If you can open and print this Electronic Delivery Test Document your copy of ADE is set up correctly.

More information about ADE and secure electronic delivery

General Electronic Delivery notes

  • Electronic documents can only be downloaded once, so don't visit the download link unless you are planning to download the document to your computer.
  • You are only allowed to make a single paper copy from the electronic copy.
  • You are not allowed to make further electronic copies.
  • If you order 2 hour, 24 hour or standard electronic delivery, the electronic copy will be available for collection from the server for 14 days from the date and time we sent you the notification email. After 14 days, the file will be deleted. If, for any reason, you cannot access the file in time, contact us for advice. Links to items ordered for Immediate Download will remain active indefinitely until used.
  • Documents are scanned in black and white.
  • Electronic documents on which a copyright fee has been paid can be stored locally on a hard drive for up to 3 years from the time and date given on the email notification, others will expire sooner. After 3 years, or sooner for some documents, view and print permissions will expire and you will no longer be able to open the document. We do, however, suggest that you print the document as soon as it is convenient. All electronic documents ordered through British Library Direct must have a copyright fee paid for them.

Immediate electronic downloads
Immediate electronic download is available for articles published in over c8,500 journal series that are stored at the British Library in electronic format (or "born digital"). You will know that this option is available for a record, because you will see the PDF logo alongside it on your results screen.

SED download icon  

Immediate Downloads are always available, even on weekends and holidays, because you download the electronic document directly from our server, where it is stored, without our staff needing to scan a copy for you. Once payment has been confirmed, you will find a link to your electronic document in your list of Confirmed Orders on the Orders page.

A copyright fee must be paid for each article delivered as an Immediate Download.

Remember, before you pay for and attempt to download any electronic document, please make sure that you have Adobe Reader correctly installed and set up. You can only download the document once, so ensure you do not click on the link before you are ready to download the file.


Electronic Delivery (Standard, 24 hours, 2 hours)
Electronic delivery is available for any document recorded on the British Library Direct database. You can choose standard delivery within 2-5 days, 24 hour or 2 hour delivery.

Unlike Immediate Downloads, which are stored in electronic format ready for instant download, our staff will make a high-quality digitally scanned copy of the document you need. You can then download this document from our secure server any time that suits you.

Once the document has been scanned, we will send you an email containing the hyperlink(s) to your document(s). This email will tell you how many pages are in the article and how big the file is, so you can make an informed decision as to when to start the download. You must, however, download the document within 14 days from when we send you this email. Because the PDF files are not attached to the email, there is nothing to interfere with firewalls or clog up your inbox.

Remember, before you pay for and attempt to download any electronic document, please make sure that you have Adobe Reader correctly installed and set up (see above).

Mail Delivery
We make high-quality double-sided A4 photocopies that we send using first-class mail for UK customers and airmail for international customers. Only Standard delivery speed is available with mail delivery.


Confirming your order / Checkout

When you are ready to send your orders to the British Library, click on the Basket link at the top of the page and you will go to a page listing all of the documents that you have added to your basket, including information about the delivery method you chose and prices. At the bottom of the page, you will find a total price for your order, including the Copyright Fee and VAT.

If you click on the links in the Order number column, you will go to a page with detailed information about that particular order.

To remove an item from your list, click in the Remove box on the right of the records you want to take out of your list, then click on the Remove selected items button. To clear the entire list, click on Remove all items.

To search for more items to put into your basket, use the New search and Select more items links at the bottom of the page to either begin a new search or to return to your latest search and select further records.

If you need to change the delivery method or speed that you chose when adding the item to your basket, you have to delete the item from the basket, return to search and then reselect the item and choose the new delivery method. You cannot change the delivery options within the shopping basket.

When you are happy with your list of documents, click on Checkout to go to the payment screen and pay by credit or debit card.

Once you have been through Checkout and confirmed your order, you cannot cancel your request, so be sure to check your list thoroughly before going to the Checkout.


Payment / Credit Card Questions

Payment method
Payment is by credit or debit card only. We accept American Express, Delta, Diners Club, Eurocard, JCB, MasterCard, Switch / Maestro and Visa. This process arranges for authorisation to charge your credit / debit card. We will only charge once your order has been satisfied. You will not be charged for unsatisfied orders.

Pricing and VAT

All charges are made in Sterling (GBP), and will include UK Value Added Tax (VAT) at 20% where applicable. The British Library must comply with EU VAT regulations and statutory reporting therefore:

  • If you are a European Union customer and are registered for VAT, please provide your VAT numbers for our records. If no VAT number is recorded when an account is created, VAT at 20% will be charged where applicable.
  • If you are a UK customer, VAT will be charged at the applicable rate.
  • If you are a customer based outside the European Union, no VAT wil be charged.

Credit card authorisation

All credit card authorisation is carried out by NetBanx, a leading secure on-line payment solution for credit, debit and charge cards. NetBanx carries out all card authorisation and will debit your account. NetBanx uses SSL technology with 128 bit encryption on their secure server. The British Library does not receive your credit card details when you order through British Library Direct.

Confirmation

NetBanx sends you a unique reference number by email for each transaction. Use this number in any communications about your payment. The British Library does not receive your credit card details.


Confirmed orders

If you have logged in, you can find a list of all of your confirmed orders, displayed in date order, by clicking Orders on any page. On the Orders page you will find information about the status of each of your orders: whether it has been supplied, is still in process or is not available.

Once a document has become a confirmed order, you cannot cancel it.

Immediate downloads

If you have asked for a document to be supplied as an Immediate Download, it is on this page that the link will appear once your payment has been processed. When you are ready to download your file, visit this page and click on the link. Remember that you can only download each file once.

Navigating your confirmed orders

Ten results will be displayed on each screen and you can move between screens by clicking on the numbers at the top of the list. Clicking 'previous' or 'more' will display a different range of possible display screens. You can also click on the navigation arrows page icon or page icon to go straight to your first or last page of results.


     
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